Only verified account holders are able to withdraw money. To verify your account, please provide proof of identity, which can be a scan or copy of a government-issued identity card, passport or driver’s license. Send these documents from your primary email address (the one associated with your trading account) along with a duly completed and signed withdrawal request form. Verification is only done once, and for subsequent withdrawals, you will only need to send an email to [email] from your primary email address indicating your account number and withdrawal amount.