We will require a Proof of Identity (POI) document as well as a Proof of Residence (POR) document, in compliance with various regulatory guidelines. The proof of residence document must be a document not older than 3 months and it must reflect your full name and full registered address. This information must match the details you provided during the account registration process. For proof of residence, you can submit a credit card statement, bank statement, local authority bill or any utility bill (example: water, gas, electricity). If you have a valid government license which reflects your residential address, you can also submit this as proof of residence.